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What is this?

This is the Threads view of Channels — open it from the Threads card, or go to /channels?channel=threads. It connects a Threads profile so that replies to your posts and @mentions arrive in your shared inbox. You answer them as public replies — meaning your response is visible to everyone on Threads, just as it would be if you replied in the Threads app directly.
Threads must be included in your plan to appear. Your platform administrator must have set up Threads OAuth, and you need the Channels permission.

What can I do here?

  • Connect a Threads profile (and add more)
  • See the profile’s status and connection details
  • Reconnect after a token expiry
  • Disconnect the profile without losing your chats

How to use it

Connect a Threads profile

  1. Open Channels → Threads and click Add Threads profile.
  2. Log in with your Instagram/Meta account (Threads uses the same login) and approve access.
  3. The profile appears as a card when connected.

How the inbox works

Replies to your Threads posts and mentions of your profile arrive in the inbox. When you reply from the inbox, your answer is posted as a public reply on Threads — just like replying in the Threads app. There are no private (DM) messages on Threads.
Replies and mentions arrive in the inbox. Answers are posted as public replies on Threads.

Disconnect the profile

Click Disconnect on the profile’s card and confirm. When you disconnect:
  • Threads is removed from this channel
  • Replies and mentions stop arriving in your inbox
  • Scheduled posts will fail — any posts queued for the future won’t go out
  • Your chats and contacts stay — existing conversations are kept
Reconnecting brings the profile back. To remove the whole channel and everything in it, use Delete Channel (Channels).
Scheduled posts fail the moment you disconnect. Cancel or reschedule any queued posts before disconnecting.

Troubleshooting / Technical Notes

  • Disconnect is greyed out. You lack the delete permission — ask an admin.
  • Replies or mentions don’t arrive. Reconnect the profile to refresh the access token.
  • Add Threads profile is disabled. Channel limit reached or Threads isn’t in your plan.
Last modified on October 30, 2026