Changelog

​

New releases

• Added contextual View docs links across the platform for easier access to relevant documentation.
• Whitelabel: Payment settings panel added to manage in-app payment configuration.

​

Improvements

• Improved dashboard UI layout and visual design.

​

Bug fixes

• Bug fixes and general enhancements.

​

New releases

• Introduced a new dedicated Developer Portal for API documentation.
• Meta WhatsApp Credit Line directly through the platform, making it easier to manage WhatsApp credits and payments from within the platform
• Self-hosted customers can now use the platform to build their own SaaS business.

​

Improvements

• Improve Nova sidebar and header layout for better responsiveness.
• Improve Automation FlowBuilder layout and scrolling behavior.

​

New releases

• Add backend support for WhatsApp credit line and user wallet billing features.
• Introduce the new NOVA UI redesign.

​

Improvements

• Enhance the Automation Flow Builder UI and user experience.
• Add export functionality for event details.
• Improve Automation Flow Builder with new UI features and styling.
• Allow scan override when a user exceeds the configured allowed time.

​

Bug fixes

• Fix WhatsApp UPI payment confirmation issue.
• Fix trigger fan-out issues for Facebook and Instagram.
• Fix Face Template node rendering when more than 6 buttons are configured.

​

New releases

• Add phone verification feature and UI updates.
• Add Voice and Image recognition and reply capabilities to AI agents.
• Add WhatsApp QR Code feature and navigation updates.
• Rework AI agent capabilities with support for external capabilities and MCP servers.
• Add multilingual AI responses that automatically follow the user’s message language.
• Add AI agent media capabilities including image understanding, voice input, voice understanding, and voice output.

​

Improvements

• Enhance AI agent response accuracy with new algorithms.
• Enhance API security and related access controls.

​

Bug fixes

• Fix contact filter reset bug in Contacts component.

​

New releases

• Add product inventory management to event detail page.
• Add endpoint and UI for product inventory mode toggle.
• Add support for private replies in Instagram messaging.

​

Improvements

• Improve event registration page UI with new styles and branding.
• Enhance security with OTP verification in authentication flow.
• Improve Slot Inventory UI clarity and usability.

​

Bug fixes

• Fix loading state flicker in ProductInventoryManager.

​

New releases

• Add integrations for Razorpay, Google Sheets, and Google Contacts.
• Add pipeline stage change trigger in Automation Flow Builder.
• Add contact pipeline features with multi-language support.

​

Improvements

• Improve landing page styles and content for better user experience.
• Enhance privacy consent handling and policy display.
• Revise signup text for clarity, removing ‘Free’.
• Support follow-up notes and WhatsApp notifications in note modal.

​

New releases

• Full-screen incoming call screen over lock screen added.
• Submit reminder templates with new function.
• Added option to send automated template messages for reminders & follow-ups in notes section
• Block contacts directly from chat header dropdown.
• Support for creating notes in automation flow builder.

​

Improvements

• Analytics page now includes AI usage analytics.
• Updated contact avatar styles for consistency.
• Enhanced support ticket functionality with new attributes.
• Improved WhatsApp flow builder with notes node
• Refined conversation list with better sorting and filtering.
• Enhanced system monitoring with new health metrics.
• Improved database performance with optimized queries.

​

New releases

• Add Health Monitor feature in header for better system tracking.
• Introduce configurable database timeouts and keep-alive settings.
• Add last user message and message type tracking.
• Display messaging handover state in ChatHeader.

​

Improvements

• Improve Health Monitor UI with new icons and components.
• Enhance ComposerTextarea for better typing and syncing.
• Improve SMTP settings handling and email template queries.

​

New releases

• Added Support Ticket Settings and file attachment requirements.

​

Improvements

• Improved support ticket workflows, creator options, and ticket details.
• Expanded App Settings with build history, file uploads, and preview URLs.
• Refined search, status, priority filters, and analytics display.

​

New releases

• Expanded AI Agents with route policies, download/upload tools, and runtime updates.

​

Improvements

• Improved support ticket formatting and inline message rendering.
• Improved subscription cancellation flows and cache handling.
• Refined permissions logic and low-credit alerts.

​

New releases

• Expanded wallet currency and pricing options.

​

Improvements

• Improved locale defaults, country data, and contact form parsing.
• Refined channel selection and contact import behavior.
• Updated email provider handling and general UI polish.

​

New releases

• Added Reminders with multi-assignee support.
• Added wallet and pricing currency support.

​

Improvements

• Improved support tickets, contact import, and push notification flows.
• Refined country, timezone, and custom field handling.

​

New releases

• Added WhatsApp Calls with filters and sidebar navigation.

​

Improvements

• Improved conversation auto-refresh and dashboard layout.
• Refined channel deletion, Facebook support, and webhook handling.
• Updated Dodo billing date parsing and cache behavior.

​

New releases

• Added sidebar permission controls and channel switching access rules.

​

Improvements

• Improved conversation performance monitoring and data caching.
• Refined Dodo subscription webhooks and add-on handling.
• Updated WhatsApp settings and database indexes for reliability.

​

New releases

• Expanded managed whitelabel billing mode setup and explanations.
• Added wallet balance, payment details, and setup flow guidance.

​

Improvements

• Refined page layouts and pricing display.
• Improved managed whitelabel insights and billing mode options.

​

New releases

• Added subscription activation email flows and template preview updates.

​

Improvements

• Improved subscriptions and transaction displays.
• Refined system settings, permissions, and timezone handling.
• Improved currency revenue reporting and refund logic.

​

New releases

• Added team member management and campaign UI updates.

​

Improvements

• Improved billing, currency, and transaction handling.
• Refreshed whitelabel pricing and gateway sync flows.
• Polished contact and mobile app layouts.

​

New releases

• Added subscription plan metadata and richer user profile data.
• Added signup availability checks and roadmap admin updates.

​

Improvements

• Improved whitelabel domains and storefront support.
• Refined conversation broadcasting and UI polish.

​

New releases

• Added webchat interaction improvements and widget session tracking.

​

Improvements

• Improved automation builder close handling, flow validation, and source tracking.
• Refreshed sidebar icons, loading screens, and payment flow logic.
• Updated reCAPTCHA and channel routing behavior.

​

New releases

• Added Capacitor browser and file opener support.

​

Improvements

• Improved mobile app packaging and native file handling.
• Updated Instagram OAuth settings and auth context handling.
• Refined Android and iOS build and signing workflows.

​

New releases

• Added advanced WhatsApp list handling and message configuration improvements.
• Added channel stats, WhatsApp Pay, and AI Rewrite support.

​

Improvements

• Improved platform ticket management and account settings.
• Refined flow builder validation and field selector behavior.

​

Improvements

• Improved billing and subscription management with add-on handling.
• Added migration tools and user synchronization support.
• Enhanced channel selection, webhook handling, and plan limits.
• Refreshed Docs, Plans iframe, and app routing.

​

New releases

• Managed White-Label Solution Introduced
• New Credit System for White-Labeling

​

Improvements

• Improved homepage visuals and image presentation
• Self-Hosted White-Label (Docker) Enhanced to fully support white-label deployments
• Enhanced security measures for white-label deployments.

​

New releases

• Introduced Instagram Publishing integration.

​

Bug fixes

• Improved loading visuals on the page.
• Improved the WhatsApp flow builder to support booking with Google Calendar.

​

New releases

• Add Instagram comment post automation support.
• Introduce automation templates for quick setup and reuse.

​

Improvements

• Improve analytics with enhanced reporting and visibility.

​

New releases

• Add live monitoring to chat widget with visitor notifications.
• Introduced Instagram Channel integration.

​

Improvements

• Enable knowledge base to update and sync .md file URLs.

​

New releases

• Introduce the new WhatsApp Flow Builder UI.
• Add dynamic timing selection in WhatsApp flows using Google Sheets.

​

Improvements

• Enhance flow configuration for better scheduling experience.

​

New releases

• Introduce File Manager to view files received through chats and messages.

​

Improvements

• Upgrade Team Inbox to support all channels in a unified shared inbox.

​

Improvements

• Improve analytics with better data visibility and insights.

​

New releases

• Add auto-cancel for expired WhatsApp Pay orders.
• Add support for product videos in catalog.

​

Improvements

• Improve address handling with strict validation and mapping.
• Enhance payment options with dynamic WhatsApp buttons.
• Revise order messages for clarity and consistency.
• Enhance message editor with dynamic payment buttons.
• Improve order confirmation and cancellation messages.

​

New releases

• Added new contact status ‘unsubscribed’ with updated badges.

​

Improvements

• Improved round-robin agent assignment and label logic.
• Enhanced carousel validation: 2-10 cards required.
• Improved UI styling for node components and added new icons.
• Updated message configuration to handle variables and character limits.
• Updated global notification sound to latest version.

​

Bug fixes

• Fixed late submission handling for ask_address nodes.

​

New releases

• Added 24-hour window expiration info for WhatsApp conversations in Inbox.
• Introduced canned responses and message search in Inbox component.

​

Improvements

• Improved media upload handling with caching support.
• Enhanced sidebar navigation with new icons and items.
• Optimized node layout with uniform spacing and fixed dimensions.

​

Bug fixes

• Fixed button/list routing for direct execution in ask nodes.
• Removed auto-assign on conversation click; manual assignment required.

​

New releases

• Add support for variables in message body input field.
• Add detailed audio diagnostics for improved troubleshooting.

​

Improvements

• Improve data freshness by fetching new data on mount and tab focus.
• Enhance webhook address parsing for better accuracy.

​

Bug fixes

• Correctly display field values in FieldSelector.
• Resolve audio playback issues in WhatsApp calls.
• Normalize timezone handling across inbox and campaigns.

​

New releases

• Push notifications support for real-time message alerts

​

Improvements

• Improved email delivery reliability with multiple provider support
• Better email configuration with connection testing and diagnostics
• Enhanced Facebook integration for seamless account setup
• Automation builder improvements with better keyword management
• Improved message organization and tagging across all channels

​

Bug fixes

• Email verification flow for new account signups
• Account recovery for inactive users via email OTP
• Improved security and compliance with updated authentication methods
• Better contact import from CSV files with automatic group management
• Campaign tracking with detailed failure reporting

​

Improvements

• Better automation keyword management and validation
• Improved media upload interface with progress indicators
• Better activity logging for administrators
• Enhanced user interface across settings and automation

​

Bug fixes

• Improved media file handling with smart caching
• Better interactive message support for buttons and lists
• Enforced proper file size limits for media uploads
• Fixed automation button and list response handling
• Improved confirmation dialogs for important actions
• Better mobile design fixes for message and group pages

​

New releases

• Database Monitoring added for superadmins

​

Improvements

• Automation builder polish and production stability
• White-label improvements: brand logo/title now used consistently

​

Bug fixes

• Menu links open correctly without double URLs
• Inbox, template sending, and campaign stats stability

​

Improvements

• Performance improvements for message handling and caching
• Deployment improvements for smoother updates

​

Bug fixes

• Embedded signup form stability and error recovery
• Inbox UI polish and webhook reliability
• Better media and emoji handling in messages

​

Improvements

• Channel settings and user profile enhancements
• Web chat widget improvements

​

Bug fixes

• Inbox refresh and team access improvements
• Better contact and group fetching
• Team member channel management

​

Improvements

• Authentication page refinements

​

Bug fixes

• Phone verification improvements during signup
• Email reliability enhancements
• Template management improvements
• Overall stability improvements

​

New releases

• Platform launch
• Initial WhatsApp integration
• Contact and group management
• Message automation
• Campaign and analytics support