What is this?
Transactions shows the billing activity for your account — every plan, add-on, or wallet payment — with its amount, status, and date. It’s the place to confirm a payment went through and to generate an invoice for it.
Transactions is one tab on the billing page, opened from the profile menu (Transactions). The Transactions and Wallet tabs are visible to users who can view billing, and the page is only available to administrators.
What can I do here?
- Review your payment history in a table with Plan, Type, Amount, Billing Cycle, Payment Provider, Status, and Date
- Check whether each payment is completed, pending, or failed
- Generate invoice for a transaction and open it
- Page through older transactions with Previous and Next
How to use it
- Open the profile menu and choose Transactions. The billing page opens.
- Choose a tab. Tabs you don’t have access to aren’t shown.
- Membership
- Addons
- Subscription
- Transactions
- Wallet
- Features
Browse the available membership plans and choose the billing cycle that fits your workspace. Prices may be shown in your currency for reference — checkout charges in the base currency at the current exchange rate.
Troubleshooting / Technical Notes
- “You don’t have any transactions yet.” Transactions appear after your first plan, add-on, or wallet purchase.
- A payment is still pending. Manual payments are approved by your platform administrator — see Platform Subscriptions.
- “You don’t have access to this page. Only admins can view billing details.” Ask an administrator for access.
- The invoice didn’t generate. Try again; if it keeps failing, contact Support.