What is this?
Trigger Sequence enrolls a contact into a sequence — a series of timed messages, like a drip campaign — from within another workflow. It’s the trigger used on the sequence’s own workflow, so that other automations can hand a contact off to it with a Trigger Sequence step.How to use it
1
Build the sequence workflow
Create a workflow with Trigger Sequence as its Trigger Type, then add Sequence Drip steps for each timed message. See Sequences.
2
Enroll contacts from another flow
In any other workflow, add a Trigger Sequence step and point it at this sequence — for example after a lead is qualified.
3
Add an exit condition
Use a Condition Logic step in the sequence so a contact who replies or converts stops receiving the rest of the drip.
4
Test, then activate
Enroll a test contact and confirm the timing and content, then activate both workflows — see Manage Live Flows.
Tips
- One sequence, one purpose. A re-engagement drip and an onboarding drip work better as two separate sequences than one long branching one.
- Don’t double-enroll. Check whether a contact is already in the sequence before enrolling them again.
Troubleshooting / Technical Notes
- The sequence never starts. Confirm both the sequence workflow and the workflow calling Trigger Sequence are Active.
- A contact keeps receiving messages after replying. Add or fix the exit condition in the sequence.