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What is this?

Google Sheets lets you link spreadsheets to your workspace and keep them up to date with your data — contacts, every message, order events, and WhatsApp Flow submissions. It’s the Sheets tab of the Google panel under Channels → Google. [SCREENSHOT: google-integration-sheets-list — The Sheets tab showing registered sheets with the Add Existing Sheet and Create New Sheet buttons]
Connect your Google account first — see Google. The Google integration needs a plan that includes Google, and your platform administrator must have set up Google OAuth first. Permissions control what you can do: google:view to see it, google:create to connect an account, google:edit to change sync settings, and google:delete to remove sheets or disconnect.

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What can I do here?

  • Add Existing Sheet by pasting a spreadsheet ID or Google Sheet link, or Create New Sheet from the platform
  • See all linked sheets under Registered sheets for this Google account, and Open any of them in Google
  • Sync contacts, messages, orders, and flow submissions to a sheet and tab of your choice
  • Run a Bulk Sync to send everything that already exists
  • Unlink a sheet without touching the file in Google

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How to use it

  1. Click Add Existing Sheet and paste a spreadsheet ID or the full Google Sheet link, then click the link button. Or click Create New Sheet, enter a Sheet name, and create it.
  2. Linked sheets are listed under Registered sheets for this Google account. Click Open to view one in Google.
  3. To remove a sheet from the list, use its remove action and confirm Unlink Google Sheet?. This only removes it from the platform — the original file in Google is unchanged.

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Set up syncing

Each sync type has an Enable toggle, a Sheet to write to, and a Tab within it. The default tab is Sheet1. After a sync is on, use its Bulk Sync button to send everything that already exists. [SCREENSHOT: google-integration-sheets-sync — The Sheets tab showing the Contact, Message, Order, and Flow sync cards with their toggles, sheet and tab selectors, and Bulk Sync buttons]

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Use sheets in automations

The Google Sheets step in the Automation builder can add, update, or fetch rows in a linked sheet.

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Troubleshooting / Technical Notes

  • “Link Failed” when adding a sheet. Check that you pasted a valid spreadsheet ID or link, and that the connected Google account has access to that sheet.
  • Nothing is syncing. Make sure the sync’s Enable toggle is on and a Sheet and Tab are selected. Then use Bulk Sync for data that already existed.
  • Where do new rows appear? In the tab you selected. The default tab is Sheet1.
  • Unlinking a sheet doesn’t delete the file. It only removes the link from the platform.
  • You can’t change sync settings. You need google:edit, and google:delete to remove a sheet.
Last modified on September 20, 2026