What is this?
The 12 tools of the Platform MCP, one page per area. They are available only to platform owners and superadmins, and every query is limited to your own platform. Read tools run immediately; Write tools ask your MCP client to confirm first. Tools marked Reaches the customer email the ticket’s creator.What can I do here?
- Triage support tickets, reply, assign and update them
- Look up users and see their subscriptions
- Browse the plans and add-ons you sell
Tool areas
Not offered over Platform MCP, on purpose: deleting tickets, posting as the customer, creating or editing plans, changing a user’s subscription, and deleting users. These stay in the dashboard and the Platform API.
Troubleshooting / Technical Notes
- A tool is refused with
403. The key owner isn’t a platform owner or superadmin, or the key was revoked. See errors. - A tool I expect isn’t listed. Only the 12 tools here exist on the Platform MCP. Workspace tools (inbox, contacts, automations) are on the Workspace MCP.