> ## Documentation Index
> Fetch the complete documentation index at: https://docs.xpressbot.org/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrations

> Connect commerce and payment apps so events like new orders can trigger WhatsApp automations.

## What is this?

Integrations is a catalog of commerce and payment apps you can connect to the platform so that events from those apps (like a new order) can automatically trigger WhatsApp automations — for example, sending an order-status template when a WooCommerce or Shopify order changes status.

\[SCREENSHOT: integrations-overview — The Integrations page showing the total/available/coming-soon stat tiles and the integration catalog table]

## What can I do here?

* See a table of all available and upcoming integrations, each with a status badge: **Configured**, **Ready to Setup**, or **Coming Soon**.
* Filter the list by **Total Integrations**, **Available**, or **Coming Soon** using the stat tiles.
* Search integrations by name.
* Set up **WooCommerce**: enter your store URL, Consumer Key, and Consumer Secret, then map each order status (Pending Payment, Processing, On Hold, Completed, Cancelled, Refunded, Failed) to a WhatsApp template. Saving auto-creates a webhook in your WooCommerce store and an automation (Webhook trigger → Condition Branch by status → Send Template).
* Set up **Shopify**: enter your shop domain and Admin API access token, then map each financial status (Pending, Authorized, Partially Paid, Paid, Partially Refunded, Refunded, Voided) to a WhatsApp template. Saving auto-creates Shopify webhooks (`orders/create`, `orders/updated`) and a matching automation.
* Open **HTTP** to go directly to API Access (under Account) for making outbound API requests.
* Open **Webhook** to jump into Automation with a "receive webhook" trigger pre-selected, for building your own inbound webhook automation.
* Click **Google Contacts**, **Google Calendar**, or **Google Sheets** to be taken to Channels > Google to connect those. See [Google Contacts](/workspace/google/contacts), [Google Calendar](/workspace/google/calendars), and [Google Sheets](/workspace/google/sheets) for how each one works.
* Click any **Coming Soon** integration (Razorpay, Stripe, Cashfree, HubSpot, Zoho CRM, Typeform, Calendly) to open a **Request Integration** form, which files a support ticket asking for that integration.
* Click **Request Integration** at any time to manually request an integration not yet listed.

## How to use it

1. Go to **Integrations** in the sidebar (`/integration`). You'll need an active channel connected to WhatsApp, Instagram, Facebook, or Web Chat to use this page.
2. Review the stat tiles at the top — **Total Integrations**, **Available**, **Coming Soon** — and use them to filter the table below.

\[SCREENSHOT: integrations-filter-tiles — Close-up of the stat tiles used to filter the integration table]

3. To connect WooCommerce, click its row (badge reads "Ready to Setup"). In the setup dialog, enter your store URL, Consumer Key, and Consumer Secret, then choose a WhatsApp template for each order status you want to notify customers about. Click **Setup & Activate**.

\[SCREENSHOT: integrations-woocommerce-setup — The WooCommerce Integration Setup dialog with store URL, consumer key/secret fields, and the status-to-template mapping list]

4. To connect Shopify, click its row and repeat the same flow: shop domain, Admin API access token, and a template mapped to each financial status. Click **Setup & Activate**.

\[SCREENSHOT: integrations-shopify-setup — The Shopify Integration Setup dialog with shop domain, admin token, and financial-status-to-template mapping]

5. After a successful setup, a confirmation banner appears with an **Open Automation** button that takes you straight to the generated automation flow in the Automation Builder, where you can review or customize the trigger and template steps further.

\[SCREENSHOT: integrations-setup-success-banner — The success banner shown after WooCommerce/Shopify setup completes, with the Open Automation button]

6. For any integration marked **Coming Soon**, or for an app not listed at all, click it (or click **Request Integration**) to open the request form. Fill in the integration name, an optional website URL, and what you need it to do, then submit — this creates a support ticket for the team to follow up on.

\[SCREENSHOT: integrations-request-dialog — The Request Integration dialog with name, website URL, and description fields]