> ## Documentation Index
> Fetch the complete documentation index at: https://docs.xpressbot.org/llms.txt
> Use this file to discover all available pages before exploring further.

# Conversations list

The left panel is the working queue.

### View all conversations

Access all conversations across connected channels in one place.\
This gives a complete picture of incoming and ongoing interactions.

<Frame>
  <img src="https://mintcdn.com/onexpressbot/ZHS9dXOVvnW3sK0R/images/image-94.png?fit=max&auto=format&n=ZHS9dXOVvnW3sK0R&q=85&s=812d2af52f3ab3aa3cfbd01d1fe7e0ef" alt="Image" width="758" height="220" data-path="images/image-94.png" />
</Frame>

### Identify unread or recent activity

Quickly spot conversations that need attention using timestamps and unread indicators.\
This helps prioritize urgent messages.

### Prioritize conversations

Decide which conversation to handle next based on activity, status, or importance.\
This ensures faster response for critical queries.

### Switch between conversations

Move between conversations instantly without leaving the screen.\
This allows operators to handle multiple chats efficiently.

### Why it matters

The conversation list is the entry point for all actions in Inbox.

* Reduces time spent searching
* Prevents opening the wrong conversation
* Keeps workflow focused and efficient