> ## Documentation Index
> Fetch the complete documentation index at: https://docs.xpressbot.org/llms.txt
> Use this file to discover all available pages before exploring further.

# TikTok Channel

> Connect a TikTok account to receive direct messages and publish content.

## What is this?

This is the TikTok view of [Channels](https://docs.xpressbot.org/workspace/channels/overview.md) — open it from the **TikTok** card, or go to `/channels?channel=tiktok`. It connects a **TikTok account** so direct messages arrive in your shared inbox and you can publish posts, schedule content, and view TikTok insights from the platform.

> [!NOTE]
>
> Your platform administrator must have set up TikTok OAuth first, and your plan must include TikTok. You need the Channels permission to connect an account.

## What can I do here?

* Connect a TikTok account (and add more)
* See the account's profile and status
* Reconnect after a token expiry
* Publish posts and schedule content — see [TikTok Publishing](https://docs.xpressbot.org/workspace/tiktok/overview.md)
* Disconnect the account without losing your chats

## How to use it

### Connect a TikTok account

1. Open **Channels → TikTok** and click **Add new TikTok account**.
2. Log in with TikTok and approve access.
3. The account appears as a card when connected.

### What the card shows

The account's **username**, profile picture, follower count and connection status. Use TikTok features — posting, scheduling and analytics — from the **TikTok** section of the sidebar.

### Disconnect the account

Click **Disconnect** on the account's card and confirm. When you disconnect:

* TikTok is removed from this channel
* **Publishing stops** — you can no longer post or schedule to this TikTok account from here
* **Scheduled posts will fail** — any posts you have queued for the future won't go out
* **Your chats and contacts stay** — existing inbox conversations are kept

Reconnecting the same account brings publishing back. To remove the whole channel and everything in it, use **Delete Channel** ([Channels](https://docs.xpressbot.org/workspace/channels/overview.md#delete-a-channel)).

> [!WARNING]
>
> Scheduled posts fail the moment you disconnect. Before disconnecting, cancel or reschedule any posts you want to keep.

## Troubleshooting / Technical Notes

* **Disconnect is greyed out.** You lack the delete permission — ask an admin.
* **Messages don't arrive.** Reconnect the account to refresh the access token.
* **Publishing isn't available.** The account may not have granted publishing permission — reconnect and re-approve.
* **Add new TikTok account is disabled.** Channel limit reached or TikTok isn't in your plan.

## Related docs

* [Channels](https://docs.xpressbot.org/workspace/channels/overview.md)
* [TikTok overview](https://docs.xpressbot.org/workspace/tiktok/overview.md)


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