> ## Documentation Index > Fetch the complete documentation index at: https://docs.xpressbot.org/llms.txt > Use this file to discover all available pages before exploring further. # Service Settings > Everything you can set on a service: details, look, schedule, rules, FAQs, customer questions, waiver, reminders, and links. ## What is this? Click a service in the list to open its page. The tabs along the top hold every setting for that service. Changes are saved with the save button on each tab; if you leave with unsaved changes you're asked whether to **Discard** them. The page header also has **Publish**/**Pause** and **New booking**, and tiles for **Today**, **Upcoming**, **Pending**, and **Completed** bookings. \[SCREENSHOT: booking-studio-service-tabs — A service page with its tabs: Overview, Booking page, Schedule, Booking rules, FAQs, Questions, Waiver, Team, Locations, Calendar, Delivery, Registration, Public link, Bookings] ## What can I do here? Each tab covers one job: | Tab | What it's for | | - | - | | [Overview](#overview) | Name, link name, kind of service, group, description, and picture | | [Booking page](#booking-page) | The look of this service's public page | | [Schedule](#schedule) | Time zone, length, buffers, seats, place, and class timetable | | [Booking rules](#booking-rules) | Notice, how far ahead, daily limit, approval, rescheduling, and cancelling | | [FAQs](#faqs) | Answers shown on the service page | | [Questions](#questions) | What customers answer when they book | | [Waiver](#waiver) | Terms customers accept first | | [Team](/workspace/booking-studio/team-locations-calendar.md) | Who takes this service | | [Locations](/workspace/booking-studio/team-locations-calendar.md) | Where it's offered | | [Calendar](/workspace/booking-studio/team-locations-calendar.md) | Google Calendar sync | | [Delivery](#delivery) | Emails and reminders | | [Registration](#registration) | Labels added to customers, and deleting the service | | [Public link](#public-link) | The links to share | | [Bookings](/workspace/booking-studio/bookings.md) | The bookings made for this service | ## How to use it ### Overview * **Name** — shown to customers. * **Link name** — the last part of this service's own link. Letters from any language work. * **Kind of service** — Sports and fitness, Beauty and wellness, Education, Medical and health, Public and professional, Personal meetings and services, Driving lessons, or Something else. * **Group** — services with the same group are listed together on your page. * **Description** — up to 5,000 characters. * **Picture** — a wide image shown on the service. ### Booking page Customise this service's public page: a **Headline**, a **Short text under the headline**, a **Main colour**, and an **Accent colour** (pick a colour or type a hex code such as `#2563eb`). ### Schedule | Setting | What it means | | - | - | | **Time zone** | Hours, days, and reminders for this service are worked out in this time zone | | **Length** | How long one booking takes (5 minutes to 24 hours) | | **Time before** / **Time after** | Gaps kept free around each booking, for example to clean up. Other bookings can't use this time. | | **Start times every** | How often start times are offered. `30` offers 09:00, 09:30, 10:00, and so on. | | **Seats per start time** | `1` for one-to-one; more for a class. Several people can book the same start time until the seats are used up. | | **Largest group per booking** | How many people one booking can include (never more than the seats) | | **How** | **In person**, **Phone call**, **Online meeting**, or **Other** | | **Address or room**, **Meeting link**, or **Phone number to call** | The detail that matches how it happens | | **Offer only at fixed times** | For classes on a timetable. Add days and time windows, for example Monday and Wednesday 18:00–19:00. Only times inside those windows are offered. | ### Booking rules | Rule | What it does | | - | - | | **Minimum notice** | How far ahead the earliest booking can be, in minutes, hours, or days | | **Book up to (days ahead)** | How far into the future customers can book (1 to 730 days) | | **Daily limit** | The most bookings per person per day. Empty means no limit. | | **I approve each booking before it is confirmed** | New bookings wait as **Pending** until you approve them | | **Customers can reschedule** | Lets customers change the time themselves, up to a cut-off before the start | | **Customers can cancel** | Lets customers cancel themselves, up to a cut-off before the start | Staff can always cancel or move an active booking, whatever these settings say. ### FAQs Click **Add a question** and enter a **Question** and **Answer**. They appear as expandable answers on this service's booking page. ### Questions Add extra questions customers answer when booking, beyond name, phone, and email. Each has a **label**, a type — **Text**, **Number**, or **Choice list** — and a **Required** switch. For a choice list, type each option and press Enter. Answers appear on the booking. ### Waiver Turn on **Ask customers to accept a waiver**, then add a **Waiver title** and the **Waiver text**. Customers must tick that they accept it and type their full name to sign before they can book. Staff see **Waiver signed** on the booking. ### Delivery * **Email the customer about their booking** — sends a message when a booking is received, confirmed, cancelled, or moved, from your platform's email setup and branding. * **Send a reminder** — sends an automatic reminder email, **hours before** the booking (from 1 to 720). > [!NOTE] > > Messages go by **email**, so the customer must have given an email address — it's optional on the booking form. WhatsApp messages aren't part of Booking Studio yet. ### Registration * **Labels for the customer** — added to the customer's contact when they book, so you can segment them later. Type a label and press Enter. * **Delete service** — the button at the top of the tab moves the service to the trash. You need the delete permission. > [!NOTE] > > The **Assign new customers to** option on this tab is shown but isn't used yet. ### Public link Copy or open this service's **Service booking page** and your **Business page** (which lists every service). The link opens once the service **and** your booking page are published. See [Your Booking Page](/workspace/booking-studio/booking-page.md). ## Troubleshooting / Technical Notes * **Customers see no times.** Check the service is **Published**, a person is assigned, and that person has working hours — see [Team, Locations & Calendar](/workspace/booking-studio/team-locations-calendar.md). Also check **Minimum notice** and **Book up to**. * **A time I expected isn't offered.** It may fall outside working hours, collide with another booking or its buffer, or be blocked on a linked Google Calendar. * **People can book more than the seats.** They can't — a start is offered until its seats run out, and a group needs that many free seats. * **Customers can't cancel.** Check **Customers can cancel** is on, and the cut-off hasn't passed. * **A reminder wasn't sent.** Reminders go only to **confirmed** bookings that haven't started — one waiting for approval is reminded after you approve it. The customer also needs to have given an email address, and **Send a reminder** must be on. Each booking is reminded at most once. * **"You have unsaved changes."** Save the tab, or **Discard** to leave. ## Related docs * [Services](/workspace/booking-studio/services.md) * [Team, Locations & Calendar](/workspace/booking-studio/team-locations-calendar.md) * [Bookings](/workspace/booking-studio/bookings.md) * [The Customer Booking Experience](/workspace/booking-studio/customer-experience.md) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.