> ## Documentation Index
> Fetch the complete documentation index at: https://docs.xpressbot.org/llms.txt
> Use this file to discover all available pages before exploring further.

# Workflows

> Scripted, multi-step flows like Lead Qualification and Event Registration — what they're for, and what's configurable today.

## What is this?

A **Workflow** is different from an ordinary agent reply: it's a fixed, scripted sequence — ask this question, save the answer, ask the next one, in order — that runs with no guessing involved once it starts. Two exist today:

* **Lead Qualification** — asks a fixed list of questions one at a time, saves each answer to a custom field, and can move the contact to a pipeline stage once done.
* **Event Registration** — walks a customer through booking an event slot.

## What can I do here?

The **Workflows** tab lists workflows that could be bound to this agent, with an enable toggle next to each.

<Warning>
  Configuring a workflow — its question list, target pipeline stage, or event details — isn't available from this tab yet. It's shown here for visibility, not as a working setup screen. Toggling it on here has no effect until this ships.
</Warning>

## How to use it, in the meantime

If you want the agent to collect a fixed sequence of answers today — a name, an email, a concern, before it raises a ticket, for example — build that as a regular automation using [Ask](/workspace/automation/steps/ask-questions) steps, and have the agent start it with the [Trigger Automation](/workspace/ai-agents/tabs/capabilities#trigger-automation) capability. It's the same underlying idea — a scripted flow the agent hands off to and steps aside for — using a part of the builder that's fully configurable today.

## Related docs

* [Capabilities](/workspace/ai-agents/tabs/capabilities)
* [Ask Questions](/workspace/automation/steps/ask-questions)
* [Custom Fields](/workspace/contacts/custom-fields)
* [Pipelines](/workspace/contacts/pipelines)